Refunds and returns
I would like a refund for some products. How can I do?
At Sinnola, we're firmly committed to offering you solutions that will bring peace and tranquility back to your home. We're so confident in the transformative power of our products that we encourage you to try them for at least 14 days. However, if your peace of mind is not restored after this initial 14-day period.
Please do not hesitate to contact us at support@sinnola.com and we'll proceed to the reimbursement
I made a mistake when placing my order. Can I change it?
Once your order has been placed, it goes straight into our preparation and dispatch process. Consequently, it is unfortunately not possible to modify or cancel your order directly on our site.
However, if you realize an error after placing your order, we invite you to contact us immediately by email or via our contact form on our website. Our customer service team will do its utmost to help you and find a solution adapted to your situation.
However, we cannot guarantee that your order will be modified, as this depends on the stage of preparation and dispatch of your order. Thank you for your understanding.