Shipping info
Free Shipping in all orders only in USA !
At Sinnola, we're delighted to offer free delivery on every order, without exception!
We are delivering only in USA due to high shipping cost abroad.
Order preparation:
Once your order has been validated, we will pack and prepare it within a working day. Once ready, your order is entrusted to our trusted carrier, bringing it closer to you. A tracking number will be provided for you !
Estimated shipping time:
Shipping time in the US takes between 1 to 4 working days.
Please note that lead times may be longer during vacation or high-demand periods, and that customs may occasionally hold packages longer than expected. We appreciate your patience and understanding.
Need to modifie your order?
We advise you to check your delivery details when placing your order. If you find an error, please contact us at support@sinnola.com within 24 hours of placing your order. We will make every effort to rectify the error, although we cannot guarantee any changes after this time.
When delays occur:
At Sinnola we understand your impatience to receive our products. While we make every effort to meet deadlines, circumstances beyond our control can sometimes cause delays. Whether it's difficult weather conditions, problems with our delivery partners, or exceptional days, rest assured that we do our utmost to ship your order as quickly as possible.
In the event of a lost order:
We understand how frustrating it can be to not receive your package. If your order seems to have gone astray or has been intercepted by mistake, please contact us immediately at support@sinnola.com. We will take all necessary steps to resolve the problem. Please note that once your order has been shipped, it is the responsibility of the carrier.
Updates to our Shipping Policies:
Please note that our shipping policy may be updated from time to time. We encourage you to review it regularly, especially before placing an order. By making a purchase from Sinnola, you agree to our shipping terms, including any future changes.
Need help?
If you have any questions or need assistance, our team is at your disposal. Please do not hesitate to contact us with any queries or to discuss your concerns.